About the Surgery

 

Find out more about the surgery

Welcome to our practice website.

We aim to provide all of our patients with a comprehensive range of healthcare services covering one-off problems to longer-term illnesses.

Feel free to explore the site and find out how you and your family can benefit from our personal and professional approach to healthcare provision.

Opening Hours

Find out when we're open and how to get help when we're closed.

See our opening hours

Surgery Staff

Meet the surgery team

See our staff page

Surgery Policies and Procedures

View our surgery's policies and procedures including GP Earnings and our webite Accessibility Statement.

View our policies and procedures

Complaints and Feedback

We welcome feedback to tell us what we are doing right and what we can improve.

Friends and Family Test

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.

Complete the Friends & Family Test

NHS Ratings and Reviews

We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website

You can see what other patients have said about us here

Complaints

If you've had a bad experience we'd also like to know. View our complaints procedure.

Make a complaint

Practice Performance

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.

See our results

Care Quality Commission

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

Our overall CQC Rating was: GOOD

See the full report

Patient Participation Group (PPG)

The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice to provide a forum for discussion about the practice.

For more information, please see our Patient Group pages.

Latest News

All the latest news and information from the surgery and our patient community.

Read our latest news items

Work With Us

Join the staff team.

View our current vacancies

Healthwatch Suffolk

Healthwatch Suffolk can help you to get the best out of health and social care services in Suffolk; improving them today and helping to shape them for tomorrow.

We are working with Healthwatch Suffolk to understand more about our patients’ experiences by inviting their team to speak with patients in the surgery. You can also feedback about our service, and all other local NHS and social care services, on the Healthwatch Suffolk Feedback Centre.

Healthwatch Suffolk also provides an information and signposting service to the public about accessing health and social care services. You can call the team on freephone 0800 448 8234 for information about local services and signposting to help and support for your health, care or wellbeing.

Visit the Healthwatch Suffolk website for more information and to sign up for updates about shaping health and social care services in Suffolk.

Primary Care Networks

This surgery is part of a Primary Care Network (PCN) called the North East Ipswich Primary Care Network. We work together to improve services and access to healthcare for the residents across the North East of Ipswich.