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Contact Us
Phone
Please be aware that all telephone calls are recorded for training and improving our service to patients.
Contact us online
Your question will be passed to an appropriate member of staff for a response. We aim to respond to all questions within 2 working days.
Address
Two Rivers Medical Centre
30 Woodbridge Road East
Ipswich
IP4 5PB
Get directions (opens in Google Maps)
Parking
You will be required to record your registration number on the designated screen on the front desk to prevent our car park management company, ParkingEye, from contacting you.
ParkingEye monitor usage of the car park using Automated Number Plate Recognition (ANPR) and will impose a charge to anyone using the car park who is not a patient attending for an appointment.
If you are in the surgery for more than 90 minutes, please speak to a Care Navigator. The Medical Centre has 66 parking spaces and 6 disabled parking spaces for patients.
For more information, please see our Car Park Management policy
Getting here by bus
The following bus routes stop near the Medical Centre:
- 6
- 6A
- 11A
- 11B
- 63
- 66
- 73A
- 75
- 121
- 163
- 165
- 174/179
- 800
Accessibility
- Braille translation service
- Disabled parking
- Disabled WC
- Induction loop
- Signing service available
- Step free access
- Wheelchair access
See our disability access policy
Breastfeeding
The practice has baby changing facilities and a breastfeeding room to allow mothers the privacy should they need to feed their baby during their visit.
CCTV
Please be aware that CCTV is in operation 24 hours a day both inside and outside the building.
Out of Hours
Enhanced Access
We provide Extended Access appointments to support patients who have difficulty accessing appointments during the day due to work commitments and daily commuting. We offer GP, Nurse practitioner, Practice Nurse, Medicine Management appointments as well as Physiotherapy assessments.
- 7:30am to 8am every day
- 6:30pm to 7:30pm every day
- 9am to 1pm Saturday
Please note not all services will be running during these hours and they are for pre-booked appointments only.
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.