Contact Us

 

Phone

01473 907788

Please be aware that all telephone calls are recorded for training and improving our service to patients.

Contact us online

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Change contact details

Register as a carer

Your question will be passed to an appropriate member of staff for a response. We aim to respond to all questions within 2 working days.

Address

Two Rivers Medical Centre
30 Woodbridge Road East
Ipswich
IP4 5PB

Get directions (opens in Google Maps)

See our opening hours

Parking

Please note that parking is free for patients using the Medical Centre. The Medical Centre has 66 parking spaces and 6 disabled parking spaces for patients.

A car park management company, ParkingEye, will be monitoring usage of the car park using Automated Number Plate Recognition (ANPR) and will impose a charge to anyone using the car park who is not a patient attending for an appointment.

Please read the signs and record your registration number on the designated screen to prevent them from contacting you. If you are in the surgery for more than 90 minutes, please speak to a Care Navigator.

For more information, please see our Car Park Management policy

Getting here by bus

The following bus routes stop near the Medical Centre:

  • 6
  • 6A
  • 11A
  • 11B
  • 63
  • 66
  • 73A
  • 75
  • 121
  • 163
  • 165
  • 174/179
  • 800

Accessibility

  • Braille translation service
  • Disabled parking
  • Disabled WC
  • Induction loop
  • Signing service available
  • Step free access
  • Wheelchair access

See our disability access policy

Breastfeeding

The practice has baby changing facilities and a breastfeeding room to allow mothers the privacy should they need to feed their baby during their visit.

CCTV

Please be aware that CCTV is in operation 24 hours a day both inside and outside the building.

Out of Hours

Enhanced Access

We provide Extended Access appointments to support patients who have difficulty accessing appointments during the day due to work commitments and daily commuting. We offer GP, Nurse practitioner, Practice Nurse, Medicine Management appointments as well as Physiotherapy assessments.

  • 7:30am to 8am every day
  • 6:30pm to 7:30pm every day
  • 9am to 1pm Saturday

Please note not all services will be running during these hours and they are for pre-booked appointments only.

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online