Car Park Management System


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Parking Eye - Camera Controlled Car Park Management System

We would like to inform you that a new park management system is live.

If you’re going to be in the surgery for more than 30 minutes, motorists will be required to enter their registration into the terminal to be entitled to free parking for the duration of their stay.

The aim is to improve access for patients attending appointments by reducing the level of unauthorised parking.

Thank you for your co-operation.

Appeals and Complaints Procedure

Two Rivers Medical Centre cannot request parking charge notices to be cancelled, you must therefore appeal directly to ParkingEye, following the steps set out on the parking charge notice.

All appeals and complaints to ParkingEye must be made in writing and should be forwarded to the address below or submitted online by visiting the Parking Eye portal

Appeals Department
P.O. BOX 565

All appeals must be received within 28 days from the date of their initial correspondence. Please include as much information and evidence as possible.

If your appeal is unsuccessful, you will be advised in writing and you will also be provided with details of the Independent Appeals Service (POPLA), their contact details and a unique appeal reference number.

Payment can be made by telephoning ParkingEye on 0330 555 4444, visiting the Parking Eye website at or by posting a cheque or postal order to the address above.